At Strategic Business Management Solutions Ltd ("we", "our", "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sbms-ltd.co.uk, contact us, or use our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following information:

• Personal Data: Name, email address, phone number, company name, job title, billing and mailing address.
• Technical Data: IP address, browser type, time zone, pages visited, and other analytics.
• Communication Data: Records of your correspondence with us, including emails, contact forms, and phone calls.

2. How We Use Your Information

We use your personal data to:

• Provide and manage our services
• Respond to your enquiries
• Process payments and manage accounts
• Send you important updates and communications
• Comply with legal and regulatory obligations
• Improve our website and services

3. Legal Basis for Processing

We only process your personal data where we have a lawful basis to do so, including:

• Contractual necessity (to perform our services)
• Legal obligation (to comply with laws)
• Legitimate interests (for business operations and service improvement)
• Consent (where required — e.g., for marketing)

4. Sharing Your Information

We do not sell your personal data. We may share it with:

• Service providers and partners who support our business operations
• Professional advisers (e.g., lawyers, accountants)
• Regulatory bodies and law enforcement (if required by law)
• Third parties in the event of business transfer or restructuring

All third parties are required to respect your personal data and only process it in accordance with our instructions.

5. International Transfers

We generally store and process your data in the UK. If we transfer data outside the UK, we ensure appropriate safeguards are in place.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal and accounting requirements.

7. Your Rights

Under UK data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure ("right to be forgotten")
• Object to or restrict processing
• Request data portability
• Withdraw consent at any time (where we rely on consent)

To exercise any of these rights, please contact us at info@sbms-ltd.co.uk.

8. Security

We take appropriate technical and organisational measures to secure your personal data and protect it from unauthorised access, use, or disclosure.

9. Cookies

Our website uses cookies to improve your experience and analyse traffic. Please see our [Cookie Policy] for more information.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please review their privacy policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date.

12. Contact Us

If you have any questions or concerns about this policy or your personal data, please contact us at:

Strategic Business Management Solutions Ltd
📧 info@sbms-ltd.co.uk

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.